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Legal

Privacy Policy

Last Updated: September 2026

1. Introduction

This Privacy Policy explains how Pavati Book ("we", "us", "our") collects, uses, shares and protects information when Mandals, organizations and their Sabhasads (members) use our digital accounting, receipt management and organization platform ("the Service").

2. Information We Collect

We collect information that you provide directly to us, information generated through your use of the Service, and limited technical information collected automatically, as described below.

3. Account Information

When you register for an account, we collect information such as your name, contact details, login credentials, and role within your Mandal or organization.

4. Mandal Information

We collect information about your Mandal or organization, including its name, registration details, address, Sabhasad list, and organizational structure, as entered by authorized users.

5. Financial and Transaction Information

The Service allows Mandals to record expenses, contributions, receipts and related financial entries. This information is collected and stored to enable the accounting and reporting features of the Service.

6. Documents and Uploaded Files

We store documents, bills, receipts and other files that users choose to upload for record-keeping and organizational purposes within the Service.

7. Usage and Technical Information

We may automatically collect certain technical information, such as device type, browser type, log data and general usage patterns, to help us maintain and improve the Service.

8. How We Use Information

We use the information we collect to provide, maintain and improve the Service, generate receipts and reports, enable communication features such as WhatsApp receipt sharing, respond to support requests, and maintain the security and integrity of the Service.

9. WhatsApp and Messaging Data

Where you choose to share a receipt via WhatsApp, the contact information and receipt details you provide are used solely to facilitate that delivery. This feature relies on the WhatsApp platform, and use of WhatsApp is also subject to WhatsApp's own terms and privacy practices.

10. Data Sharing

We do not sell your personal information. We may share information with service providers who help us operate the Service (such as hosting and messaging providers), or where required by applicable law or to protect the rights, safety and property of Pavati Book, our users, or others.

11. Data Security

We use reasonable technical and organizational measures, including secure authentication and role-based access controls, to help protect the information stored within the Service. However, no online platform can guarantee absolute security, and we cannot promise that your information will be completely secure from unauthorized access, loss or misuse.

12. Data Retention

We retain Mandal, account, and transaction information for as long as your account remains active and as necessary to provide the Service, comply with legal obligations, resolve disputes and enforce our agreements.

13. Cookies

The Service may use cookies and similar technologies to keep you logged in, remember your preferences (such as selected language), and understand how the Service is used. You can control cookie settings through your browser.

14. User Rights

Depending on applicable law, you may have rights to access, correct, update or request deletion of your personal information. You can manage much of this information directly within your account, or contact us for assistance.

15. Children's Privacy

The Service is intended for use by Mandals, organizations and their authorized adult representatives. It is not directed at children, and we do not knowingly collect personal information from children.

16. Third-Party Services

The Service may link to or integrate with third-party services, including messaging platforms. This Privacy Policy does not apply to the practices of third parties, and we encourage you to review their respective privacy policies.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will indicate the date of the latest revision at the top of this page. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.

18. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at [Insert Support Email].

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